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  • View Lotus Cleaning Group

    News

    Published On: Dec-20243 min read

    Lotus Cleaning Group

  • View Nominate your Industry Hero for our Newsletter Spotlight

    News

    Published On: Nov-20241 min read

    Nominate your Industry Hero for our Newsletter Spotlight

  • View Celebrating Black History Beyond October: A Commitment to Year – Round Inclusion

    News

    Published On: Oct-20242 min read

    Celebrating Black History Beyond October: A Commitment to Year – Round Inclusion

  • View Don’t believe the hype – More than 3/4 of UK workers aren’t using AI

    News

    Published On: Oct-20243 min read

    Don’t believe the hype – More than 3/4 of UK workers aren’t using AI

  • View Jabra unveils AI-powered speech enhancement solution for contact centre professionals

    News

    Published On: Oct-20243 min read

    Jabra unveils AI-powered speech enhancement solution for contact centre professionals

  • View Companies Risk Losing One in Two Vulnerable Customers as AI use Grows

    News

    Published On: Oct-20243 min read

    Companies Risk Losing One in Two Vulnerable Customers as AI use Grows

  • View Celebrating Customer Service Week at Cnect Wales

    News

    Published On: Oct-20242 min read

    Celebrating Customer Service Week at Cnect Wales

  • View Office buzz or buzzkill? Jabra’s research reveals how audio volume affects performance and office vibe

    News

    Published On: Jul-20245 min read

    Office buzz or buzzkill? Jabra’s research reveals how audio volume affects performance and office vibe

  • View Partner with Cnect Wales to Empower Unemployed Individuals In Customer Service

    News

    Published On: Jul-20242 min read

    Partner with Cnect Wales to Empower Unemployed Individuals In Customer Service

  • View Premier CX Elevates Video Offering with Launch of Hosting and Analytics

    News

    Published On: Jul-20242 min read

    Premier CX Elevates Video Offering with Launch of Hosting and Analytics

  • View Helping your agents find their best tone, every time.

    News

    Published On: May-20241 min read

    Helping your agents find their best tone, every time.

  • View Data and AI graduate programme offers Welsh businesses a fast- track to pandemic resilience

    News

    Published On: May-20244 min read

    Data and AI graduate programme offers Welsh businesses a fast- track to pandemic resilience