Cnect Wales membership is FREE to any business in Wales that runs a centralised service
Are you ready to strengthen your connection to the contact centre and customer service industry?
Joining Cnect Wales gives you access to a dynamic network that is unique in providing both operational and strategic support and direction.
As the only network to offer free membership to Contact Centres we have over a 95% market penetration.
We have over a 95% market penetration
Benefits of membership
Joining Cnect Wales gives you access to a dynamic network that is unique in providing both operational and strategic support and direction
Ross Flanigan
Deloitte
Ross Flanigan
Deloitte
"Organisational membership of Cnect Wales provides Deloitte colleagues with access to high quality specialist training suited to their career stages and ambitions, as well as participation in the popular annual awards which encourages the pursuit of excellence. It provides connections and access to knowledge and best practice that help people be their best. As a board member of several years, I have enjoyed developing relationships with other industry leaders while facilitating the success of Cnect Wales for it to deliver on behalf of our members."
Michael Hill
Head of Sales Operations | Sky Cardiff
Michael Hill
Head of Sales Operations | Sky Cardiff
""Winning the Business of the Year – Best Community Award was a huge moment of pride for Sky Cardiff. It recognised the genuine commitment to our people and the positive difference Sky Cardiff is also making beyond the workplace, strengthening our connection with the communities we serve. The award boosted colleague engagement, reinforced a strong sense of purpose, and elevated our profile both locally and nationally. Most importantly, it energised our people, driving greater involvement, pride, and connection across the business, and remains a powerful reminder of what we can achieve when our teams are engaged and aligned”."
Capital on Tap
Capital on Tap
"Lee truly took the time to udersrtand my goals and helped me shape exactly what I wasnted to achieve from our mentoring. This personalised approach created a space where I felt comfortable opening up, allowing me to get the most out of every session. My self-confidence has improved massively, and I'm certain this will have a lasting impact on my future career. I can't recommend Lee highly enough. "
