Connecting Networks & Expertise, Customers & Talent
Cnect Wales is a not for profit, industry-led employers’ forum which has supported and represented pan-industry contact centres for over 20 years, through services from training and education to research and advice.
95%
Market penetration
300+
Current members
Our members represent over 300+ Welsh companies
Our members represent over 300 Welsh companies who collectively generate more than £650m annually to the economy here in Wales and we act as a beacon for the customer service industry.
We champion the interests of contact centres and centralised business services while nurturing a culture of collaboration, knowledge exchange, and growth.
Sponsor the awards! The Welsh contact centre industry is home to some of the best-known brands in the business and with its extensive membership database and social media contacts, sponsorship offers a range of opportunities to enhance your brand.Sponsor the awards! The Welsh contact centre industry is home to some of the best-known brands in the business and with its extensive membership database and social media contacts, sponsorship offers a range of opportunities to enhance your brand.
Headline Sponsor
Celebrating excellence in Wales’ customer experience industry at the Cnect Wales Awards 2025.
The stars of Wales’ customer service sector were celebrated in style at the 27th annual Cnect Wales Awards, held on 26th September at Cardiff City Stadium.
Thank you to our sponsors and partners for supporting the Cnect Wales Awards.
