Our members represent over 300 Welsh companies who collectively generate more than £650m annually to the economy here in Wales and we act as a beacon for the customer service industry.

We champion the interests of contact centres and centralised business services while nurturing a culture of collaboration, knowledge exchange, and growth.

Whether you’re looking to benchmark against industry greats, share best practices with fellow leaders or to grow your organisation with access to talent and training, Cnect Wales offers unrivalled support and networking opportunities.