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  • View Premier CX Elevates Video Offering with Launch of Hosting and Analytics

    News

    Published On: Jul-20242 min read

    Premier CX Elevates Video Offering with Launch of Hosting and Analytics

  • View Helping your agents find their best tone, every time.

    News

    Published On: May-20241 min read

    Helping your agents find their best tone, every time.

  • View Data and AI graduate programme offers Welsh businesses a fast- track to pandemic resilience

    News

    Published On: May-20244 min read

    Data and AI graduate programme offers Welsh businesses a fast- track to pandemic resilience

  • View Welsh Contact Centre Awards 2019 photos

    News

    Published On: Apr-20240 min read

    Welsh Contact Centre Awards 2019 photos

  • View Free to download from Ringcentral the new Contact Centres for Dummies eBook

    News

    Published On: Apr-20241 min read

    Free to download from Ringcentral the new Contact Centres for Dummies eBook

  • View Working safely during COVID-19 in offices and contact centres

    News

    Published On: Apr-20242 min read

    Working safely during COVID-19 in offices and contact centres

  • View Free e-book from Sabio: Placing advisor wellbeing at the top of the contact centre agenda

    News

    Published On: Apr-20241 min read

    Free e-book from Sabio: Placing advisor wellbeing at the top of the contact centre agenda

  • View Member Profile: RW Learning

    News

    Published On: Apr-20240 min read

    Member Profile: RW Learning

  • View The UK Contact Centre HR & Operational Benchmarking Report 2022

    News

    Published On: Apr-20240 min read

    The UK Contact Centre HR & Operational Benchmarking Report 2022

  • View Member Profile: Premier CX

    News

    Published On: Apr-20240 min read

    Member Profile: Premier CX

  • View Call Centre Stress Management: 10 Reasons Your Call Centre Agents are Stressed and How to Help Them

    News

    Published On: Apr-20242 min read

    Call Centre Stress Management: 10 Reasons Your Call Centre Agents are Stressed and How to Help Them

  • View Member Profile: Sensée

    News

    Published On: Apr-20241 min read

    Member Profile: Sensée