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Current supplier members

Sign up now and start reaping the benefits of being part of Wales’ premier networking organisation for the contact centre and service sector.

Jomo
Jomo People

Contact centre recruitment is our passion. We’ve spent our whole careers working in and around them, so we know what it takes to find the right talent for any contact centre job – from advisors to team leaders. People with the skills, traits and values to hit the ground running and make a huge impact.

Digital Language Partners
Iris

AI-powered audio software that removes background noise and enhances voice communications. Developed in Formula 1 and trusted by organisations including BT, Vodafone, and British Gas, IRIS Clarity improves conversations across global contact centres – reducing costs, ensuring compliance, strengthening inclusivity, and protecting sensitive information through real-time noise removal and secure voice technology.

Digital Language Partners
Digital Language Partners

Our award winning management team have decades of experience and knowledge across contact centre technology, BPOs, customer service, resourcing, sales, and operational management.

Elephants Don't Forget
Elephants Don’t Forget

We are world leaders in the use of Artificial Intelligence to augment how each employee learns, retains and evidences in-role knowledge and competency.

SystemsX
SystemsX

SystemsX is a Cardiff-based technology company delivering connected AI systems that help organisations understand, improve, and scale customer experience.

Our modular platform includes Sense, which analyses customer calls and messages to assess quality, compliance, and performance, and provides clear reporting and insight without the need for manual review. And Intelligence, which captures what customers say during conversations and turns it into structured insight, helping organisations better understand customer needs, preferences, and behaviours.

Together, SystemsX helps organisations deliver more consistent service, support their teams in real time, and make better decisions using clear, actionable reporting.

Nextbase
Spacial Working
Spacial is a team of strategic, management and operational experts, each with several years’ experience working with global brands in hybrid and work-from-home environments. We partner with organisations to optimise hybrid strategies, boost performance and enhance engagement, working across their recruitment, training, management, communications, HR, technology, security and compliance functions.

 

Nextbase
Talent Tent

Talent Tent take the chaos out of high volume hiring in regulated services. We help hire people who turn up, stick around, and perform. Recruitment done properly from a team who’ve been there.

Premier CX
Premier CX

We’ve been designing conversations for over 25 years, partnering with some of the most well-known global brands across multiple industry sectors.

Our mission is to be the leading CX experts for customer contact communication.

Arvato
Arvato

We partner with organisations and businesses who are ready to reshape and reinvent how they work and how they connect with those who matter most. By developing and delivering innovative, technology-led solutions, we create better experiences. And these enable you to form stronger connections, increase loyalty, create efficiencies – and ultimately grow and expand.

Carma
Carma

Your Trusted Climate Impact Partner. Delivering integrity and value for your peace of mind. Create jobs, invest in nature and make a tangible impact in the fight against climate change. Join us to achieve your sustainability goals and generate lasting social and environmental value.

Ty Hafan
Ty Hafan

In our hospice, and in Welsh communities and family homes, we are here to care for the children and young people who need us, helping to make their short lives as full as they can be and, when the time comes, provide end-of-life care and ongoing bereavement care. Our specialist support also extends to parents, siblings and other family members, offering personalised support to give them strength, make treasured memories together and improve their quality of life.

Sky Cardiff

Michael Hill

Head of Sales Operations | Sky Cardiff

Sky Cardiff

Michael Hill

Head of Sales Operations | Sky Cardiff

""Winning the Business of the Year – Best Community Award was a huge moment of pride for Sky Cardiff. It recognised the genuine commitment to our people and the positive difference Sky Cardiff is also making beyond the workplace, strengthening our connection with the communities we serve. The award boosted colleague engagement, reinforced a strong sense of purpose, and elevated our profile both locally and nationally. Most importantly, it energised our people, driving greater involvement, pride, and connection across the business, and remains a powerful reminder of what we can achieve when our teams are engaged and aligned”."

Capital on Tap Mentoring Programme Testimonial 2

Capital on Tap

Capital on Tap Mentoring Programme Testimonial 2

Capital on Tap

"Lee truly took the time to udersrtand my goals and helped me shape exactly what I wasnted to achieve from our mentoring. This personalised approach created a space where I felt comfortable opening up, allowing me to get the most out of every session. My self-confidence has improved massively, and I'm certain this will have a lasting impact on my future career. I can't recommend Lee highly enough. "

Target Group

Kathryn Chivers

Target Group

Target Group

Kathryn Chivers

Target Group

"Being part of Cnect Wales is something I am truly passionate about. The way we support businesses and growth in Wales has been fundamental to the success of many new set-ups and ongoing growth. Not only this the support we have been able to offer through challenging times has been a credit to the forum and appreciated by the many businesses in Wales. Focusing on increasing skills and capability through our many training programmes has been an astounding success, along with the many forums and working groups to share best practice and industry news."

£650m annually to the economy in Wales

Explore our membership options

Supplier Membership starts from as little as:

£1700+VAT

Sign up now and start reaping the benefits of being part of Wales’ premier networking organisation for the contact centre and service sector.

As a Supplier Member, we will position you as a supplier of choice to our 300+ member companies

We only align ourselves with trusted, reputable companies who we know will deliver the best services to our members.

Whether you offer cutting edge technology, wellbeing initiatives or valuable industry insights, we can elevate your brand and connect you with key businesses and decision makers.

Contact us to find out more about becoming a Supplier Member today.

£650m annually to the economy in Wales
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