
Our Senior Leadership Summit’s have become a highlight of our members calendars and this year’s was no exception.
Hosted at the St David’s Hotel, the event brought together industry leaders, innovators, and professionals for a powerful day of learning, networking, and inspiration.
We began with a thought-provoking presentation from Peter Sueref of Empirisys who shared practical strategies for leveraging AI on a budget, sharing how even start-ups with limited resources can harness AI for transformative results.
Followed by an insightful presentation from Philip Ruston of Shared Services Connected Ltd who explored how AI and human expertise can work together to improve customer experience, demonstrating the power of technology while keeping empathy at the forefront.
Rob Regan from Principality Building Society Building Society concluded the event by exploring how leadership and organisational culture are the true drivers of sustainable transformation. He highlighted that while technology plays a key role, strong leadership and a positive culture are essential for long-term success.
A massive thanks to our inspiring speakers and attendees for making this such a valuable session. You can register for priority access for the 2025 summit.
We also extend our thanks to Shared Services Connected Ltd for sponsoring this event.