11th November 2026

TBA

voco St. David's Cardiff

11th November 2026

TBA

voco St. David's Cardiff

Book Event Today

cnect wales 657

Unlock new insights and connections at our Senior Leadership Summit

Meet the Speakers:

Simon Powell

Simon Powell – CEO, SystemsX

Simon Powell is a technology entrepreneur with over 40 years of experience in the sector. He founded Comtec and Inspiretec, leading Inspiretec for more than 12 years and building digital platforms, CRM solutions and customer engagement technologies used by organisations to deliver personalised services at scale.
 
As CEO of SystemsX, the Cardiff-based enterprise AI company, Simon now leads the strategy behind an AI-powered platform that helps contact centres analyse every customer interaction, empower their teams and deliver measurable improvements in customer experience. He is passionate about turning AI into actionable business benefits: increased revenue, lower operating costs, faster resolution, stronger compliance and happier customers.
Steve Evans

Steve Evans – Senior Vice President | Business Consulting & Advisory Practice, CGI

Steve leads CGI’s business consulting and technology advisory practice for the UKA Strategic Business Unit. The focus is to maximise the return on investment for CGI’s clients as they digitally transform their organisations.

Founded in Canada in 1976, CGI has evolved into one of the world’s largest IT and business consulting services firms, serving as a long-term, committed partner to clients in the UK and around the world. With more than 7,500 professionals across the UK and Australia we work where our clients do business, providing local responsiveness and accountability that ensures the highest level of service and support. This local presence is backed by the capabilities of more than 95,000 professionals, providing the scale, innovation and global reach to support the delivery needs and requirements of our clients.

Paul Hall

Paul Hall – Detective Inspector, Wales Cyber Resilience Centre

Detective Inspector Paul Hall is a South Wales Police officer with over 25 years experience. Paul has worked in a variety of roles in policing ranging from Neighbourhood Policing, managing complex criminal investigations and drug investigations. Paul has been seconded to the Wales Cyber Resilience Centre for Wales since 2023 where his focus has been on raising the awareness of the threat of cybercrime to the SME community and giving practical advice regarding how they can improve their cyber resilience. As a qualified Crime Prevention Tactical Advisor Paul is particularly keen in bringing together traditional crime prevention initiatives with cybercrime prevention to give the SME community a more holistic approach to crime prevention.
Le'Anne Whiteford

Le’Anne Whiteford – Vice President | HCD Strategist, CGI

Le’Anne helps organisations navigate complex change by bringing together strategic foresight, human-centred design, and emerging technology thinking to shape future-ready organisations. Her work focuses on helping leaders understand the implications of technological, societal, operational and workforce change, translating emerging trends into practical decisions, investment priorities and transformation strategies.

Through horizon scanning, futures thinking and Human-Centred AI (HCAI), Le’Anne supports organisations to identify opportunities, manage uncertainty and build confidence in the choices they make today. She is particularly interested in the intersection of people, technology and organisational systems.

 

Agenda:

  • 14:00 – Welcome, Sandra Busby, Cnect Wales

  • 14:05 – 14:35 – Simon Powell, CEO, SystemsX

    Drawing on four decades in technology, Simon shows where AI really adds value: taking
    on the repetitive work, surfacing insight from every conversation, and freeing agents to
    do what humans do best. Simon will also consider lowering costs without losing
    customer trust.

  • 14:35 – 15:05 – Steve Evans, Senior Vice President, CGI

    In this lively and practical session, we’ll bring AI to life with a live Codex demonstration
    and real-world case studies. We’ll also explore Human Centric Decisions ensuring
    innovation enhances the experience for all.

  • 15:05 – 15:10 – Five-minute Comfort Break

  • 15:10 – 15:40 – Paul Hall, Detective Inspector, Cyber Resilience Centre for Wales

    Securing supply chains and strengthening organisational resilience against cybercrime.

  • 15:40 – 16:00 – Expert Panel Q&A – Facilitated by Lee Jones, Chair of Cnect Wales, with Simon Powell, Le’Anne Whiteford and Paul Hall.

  • 16:00 – Networking, food, and wine

SSCL
Thanks to our headline sponsor

SystemsX

SystemsX is a Cardiff-based technology company delivering connected AI systems that help organisations understand, improve, and scale customer experience.

Visit SystemsX website

Booking

  • Date: 11th November 2026
  • Venue: voco St. David's Cardiff
  • Cost: £225 + VAT per person
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Looking for further information on Senior Leadership Summit or our other events?
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