Conflict can be a sensitive topic, but if left unresolved, it can become costly for businesses. Successful management depends on the ability to address conflict quickly and effectively.

Our Conflict Management Training programme equips participants with the knowledge and tools needed to handle conflict in any situation, improving workplace harmony and productivity.re you ready to unlock the full potential of your team and yourself? Coaching is one of the most powerful skills a leader can have. Our immersive two-day Coaching for Performance programme equips you with the tools, techniques, and confidence to inspire, develop, and drive meaningful results in your organisation.

This course is led by Nicky Courtney, a highly respected executive with over 20 years of experience in the Contact Centre and Sales industries. With a background in senior management, Nicky has successfully transformed performance in sectors including energy, insurance, utilities, media, and business information.

Want this training delivered on-site for up to 12 colleagues? We can arrange a custom session at a daily rate – contact us for details more details.