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Published On: Sep-20254 min read‘Hybrid Working in the Contact Centre’ survey gives unique insight into homeworking trends 2016-2025
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Published On: Aug-20253 min readShortlist Announced for Cnect Wales Contact Centre Awards
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Published On: Aug-20252 min readJoin the Cnect Wales Advisory Board (voluntary position)
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Published On: Jul-20254 min readAI for the Experience Economy: How to Deliver the Next Level of Experience
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Published On: Jul-20257 min readHybrid working is here to stay but UK organisations still struggling with workplace culture claims new survey
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Published On: Jul-20252 min read2025 Hybrid Working in the Contact Centre survey: The Results
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Cnect Wales is a not for profit, industry-led employers’ forum which has supported and represented pan-industry contact centres for over 20 years, through services from training and education to research and advice
