5TH FEB, 26TH FEB, 19TH MARCH, 16TH APRIL
Next Training Time: TBA
Online Via Teams
5TH FEB, 26TH FEB, 19TH MARCH, 16TH APRIL
Next Training Time: TBA
Online Via Teams
Modern Leader Programme – Developing the Skills needed to Lead High Performing, Resilient Teams in a Changing World
The workplace has changed considerably over the years. This in turn presents leaders with new challenges to navigate.
This programme provides leaders, managers or those interested in professional development with an opportunity to learn key leadership skills to face those challenges.
Programme One – Creating High Performing Teams – Thursday 5th February 2026
Are your team performing at their optimum level? Does hybrid work present challenges to your team’s performance?
According to Amy Edmonson, Professor of Leadership at Harvard Business School, the key to high performing teams is high levels of Psychological Safety and accountability.
This one-day programme looks at how leaders can create both. This programme is suitable for managers, team leaders or anyone interested in professional development.
Cost: £225+vat per person
By the end of the session delegates will be able to:
Cost: £225+vat per person
Programme Two – Emotional Intelligence in the Workplace – Thursday 26th February 2026
Emotional intelligence has become a crucial skill in the workplace. High levels of EI improve self-awareness, communication, and relationship management, which leads to better mental health, stronger professional performance, and increased personal success.
Because it enables people to understand their own emotions and those of others it helps in navigating conflicts, building stronger teams, and achieving personal and career goals.
By the end of the session delegates will be able to:
Cost: £225+vat per person
Programme Three – Critical Thinking and Problem Solving – Thursday 19th March 2026
Richard Branson said, “Critical thinking is the key to creative problem solving in business.”
Critical thinking is a crucial skill for leaders. It improves decision making, problem solving and communication. And for employers, it is an important skill as its fosters innovation and collaboration.
In today’s world of new challenges, people who can think critically are better equipped to navigate and adapt to those challenges.
This programme is suitable for managers, team leaders or anyone interested in professional development.
By the end of the session delegates will be able to:
Cost: £225+vat per person
Programme Four – Influencing Skills – Thursday 16th April 2026
Kenneth Blanchard said, “The key to successful leadership today is influence, not authority.”
For teams to follow, a leader needs to be able to gain commitment and buy in from the team. Over the years we have seen a shift from leadership by command and control to leadership through commitment and engagement. Influence is a large part of that engagement.
Influence can be defined as: “Gaining commitment from others by showing that there is a real and genuine advantage to them in moving in the direction you want. Influence is the ability to affect a person’s character, beliefs or actions, reaching agreement by discussion”
This programme is suitable for managers, team leaders or anyone interested in professional development.
By the end of the session delegates will be able to:
Cost: £225+vat per person
Book all 4 sessions for £800+vat per person or 2 sessions of choice for £400+vat per person
This Leadership Programme will be delivered by Nicky Courtney a highly respected executive who has more than 20 years’ experience working in the Contact Centre and Sales Industries.
Nicky has the unique set of skills of “having done the job” and has held a number of senior management positions during her career, she has transformed performance in sectors including energy, insurance, utilities, data, media and business information. Nicky has delivered training programmes and projects for many organisations including BT, Virgin Atlantic & The Royal Mint.
