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Cnect Wales is a not for profit, industry-led employers’ forum which has supported and represented pan-industry contact centres for over 20 years, through services from training and education to research and advice

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Stay updated with the latest industry trends, in-depth analyses, and expert insights. Explore our curated articles and reports to stay informed and ahead in your field.

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Elephants Don’t Forget’s Clever Nelly Revolutionises Learning and Development
June 16, 2026
Unlocking the Future of Hybrid Work with Spacial Experts: Event Recap
June 16, 2026
Meet your customers where are they are
June 16, 2026
Join the Cnect Wales Advisory Board (voluntary position)
June 16, 2026
AI for the Experience Economy: How to Deliver the Next Level of Experience
June 16, 2026
A great day at AgentFest
June 16, 2026

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Published On: Jun-20201 min read
Sandra Busby from Cnect Wales Ltd appears in Leaders Council podcast alongside Geoff Hurst
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Published On: Mar-20201 min read
Cnect Wales Ltd recognised in the Parliamentary Review
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Trending

Elephants Don’t Forget’s Clever Nelly Revolutionises Learning and Development
June 16, 2026
Unlocking the Future of Hybrid Work with Spacial Experts: Event Recap
June 16, 2026
Meet your customers where are they are
June 16, 2026
Join the Cnect Wales Advisory Board (voluntary position)
June 16, 2026
AI for the Experience Economy: How to Deliver the Next Level of Experience
June 16, 2026
A great day at AgentFest
June 16, 2026

Join Cnect Wales

Advertise with us

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