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The 2025 UK Contact Centre HR & Operational Benchmarking Report
June 14, 2026
Companies Risk Losing One in Two Vulnerable Customers as AI use Grows
June 14, 2026
Jabra unveils AI-powered speech enhancement solution for contact centre professionals
June 14, 2026
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Cnect Wales is a not for profit, industry-led employers’ forum which has supported and represented pan-industry contact centres for over 20 years, through services from training and education to research and advice.

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13 Bradenham Place
Penarth
Vale of Glamorgan
CF64 2AG

General enquiries: Call us on 02920 709 800 or email info@cnectwales.uk. For all other contact emails head to our contact page.

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