
Leadership Essentials 2024 Academy
Whether you are an aspiring leader, new to a role or established as a leader, this course will ensure you have some of the essential skills needed to be successful.
Without the right Leaders in place, it’s hard for any team to achieve high performance, or be successful
Leaders play a vital part in delivering an organisation’s strategy, standards and expectations. Effective leadership has major impact on a team’s ability to deliver successfully and positively.
This exciting training programme will enable delegates to build confidence and develop key leadership and communication skills. The training also includes practical techniques to help drive performance, manage conflict and engage their teams.
This Leadership Essentials Academy will be delivered by Nicky Courtney a highly respected executive who has more than 20 years’ experience working in the Contact Centre and Sales Industries.
She has the unique set of skills of “having done the job” and has held a number of senior management positions during her career.
Nicky has transformed performance in sectors including energy, insurance, utilities, data, media and business information.
Nicky has delivered training programmes and projects for many organisations including 118118, BT and Virgin Airways.
Module 1 (Leadership Basics & Understanding What Drives Us) – 8th February 2024
Module 2 (Influencing Skills) – 22nd February 2024
Module 3 (Psychological Safety in Teams) –7th March 2024
Module 4 (Conflict Management) – 21st March 2024
Module 5 (Coaching for Results) – 9th & 10th April 2024
Module 6 (Time Management) – 2nd May 2024
This can be booked per module or as a package – 1 Module – £230+ vat pp Please Note: Module 2 consist of 2 days (£460+ vat pp) Book all 6 modules and pay a discounted price of £1320+vat pp saving £290+vat pp
Discounts available for multi delegates – Please call or email for further information