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  • View Welsh Contact Centre Awards 2019 photos

    News

    Published On: Apr-20240 min read

    Welsh Contact Centre Awards 2019 photos

  • View Free to download from Ringcentral the new Contact Centres for Dummies eBook

    News

    Published On: Apr-20241 min read

    Free to download from Ringcentral the new Contact Centres for Dummies eBook

  • View Working safely during COVID-19 in offices and contact centres

    News

    Published On: Apr-20242 min read

    Working safely during COVID-19 in offices and contact centres

  • View Free e-book from Sabio: Placing advisor wellbeing at the top of the contact centre agenda

    News

    Published On: Apr-20241 min read

    Free e-book from Sabio: Placing advisor wellbeing at the top of the contact centre agenda

  • View The UK Contact Centre HR & Operational Benchmarking Report 2022

    News

    Published On: Apr-20240 min read

    The UK Contact Centre HR & Operational Benchmarking Report 2022

  • View Member Profile: Premier CX

    News

    Published On: Apr-20240 min read

    Member Profile: Premier CX

  • View Call Centre Stress Management: 10 Reasons Your Call Centre Agents are Stressed and How to Help Them

    News

    Published On: Apr-20242 min read

    Call Centre Stress Management: 10 Reasons Your Call Centre Agents are Stressed and How to Help Them

  • View Member Profile: Sensée

    News

    Published On: Apr-20241 min read

    Member Profile: Sensée

  • View Official Award Photos Available

    News

    Published On: Apr-20240 min read

    Official Award Photos Available

  • View Cnect Wales celebrates 20-years in business

    News

    Published On: Apr-20243 min read

    Cnect Wales celebrates 20-years in business

  • View Cnect Wales Awards 2024

    News

    Published On: Mar-20242 min read

    Cnect Wales Awards 2024

  • View The Importance of Contact Centres to Brand Loyalty

    News

    Published On: Mar-20241 min read

    The Importance of Contact Centres to Brand Loyalty