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  • View Discover why trust is the key to successful CX with agentic AI

    News

    Published On: Nov-20250 min read

    Discover why trust is the key to successful CX with agentic AI

  • View Elephants Don’t Forget’s Clever Nelly Revolutionises Learning and Development

    News

    Published On: Oct-20251 min read

    Elephants Don’t Forget’s Clever Nelly Revolutionises Learning and Development

  • View Talking your language: Harnessing AI Tools Recap

    News

    Published On: Oct-20250 min read

    Talking your language: Harnessing AI Tools Recap

  • View Thank you to our 2025 Cnect Wales Award Sponsors

    News

    Published On: Oct-20250 min read

    Thank you to our 2025 Cnect Wales Award Sponsors

  • View Celebrating innovation, talent and excellence in Wales’ customer experience industry at the Cnect Wales Awards 2025

    News

    Published On: Oct-20256 min read

    Celebrating innovation, talent and excellence in Wales’ customer experience industry at the Cnect Wales Awards 2025

  • View Meet your customers where are they are

    News

    Published On: Oct-20251 min read

    Meet your customers where are they are

  • View A great day at AgentFest

    News

    Published On: Sep-20251 min read

    A great day at AgentFest

  • View ‘Hybrid Working in the Contact Centre’ survey gives unique insight into homeworking trends 2016-2025

    News

    Published On: Sep-20254 min read

    ‘Hybrid Working in the Contact Centre’ survey gives unique insight into homeworking trends 2016-2025

  • View Shortlist Announced for Cnect Wales Contact Centre Awards

    News

    Published On: Aug-20253 min read

    Shortlist Announced for Cnect Wales Contact Centre Awards

  • View Join the Cnect Wales Advisory Board (voluntary position)

    News

    Published On: Aug-20252 min read

    Join the Cnect Wales Advisory Board (voluntary position)

  • View AI for the Experience Economy: How to Deliver the Next Level of Experience

    News

    Published On: Jul-20254 min read

    AI for the Experience Economy: How to Deliver the Next Level of Experience

  • View Digital Language Partners unlock seamless integrations

    News

    Published On: Jul-20252 min read

    Digital Language Partners unlock seamless integrations