7th October 2025

10:00 AM

Online via Teams

7th October 2025

10:00 AM

Online via Teams

Talking Your Customers’ Language: How to harness multilingual GenAI

Language should never be a barrier to great customer service.

Join this exclusive webinar, hosted by Cnect Wales and led by Kevin Freeman, founder of Digital Language Partners, to discover how their next-gen AI virtual assistants are reshaping customer contact — no matter the language. Built to reduce costs, upskill teams, and deliver seamless, personalised experiences, these multilingual AI tools act as your 24/7 digital concierge — ensuring consistent service quality, in any language, anywhere.

What you’ll take away:

  • How AI agents deliver consistent, high-quality service in 120+ languages
  • Proven tactics to slash wait times, reduce contact volumes, and boost ROI
  • Understand how jargon, colloquialisms, and brand tone of voice are factored-in

  • Opportunity to interact real-time conversations in any language

  • Live Q&A with Kevin Freeman: Get expert insights on deploying AI at scale

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Looking for further information on Talking Your Customers’ Language: How to Harness Multilingual Gen AI or our other events?
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