We are delighted to introduce Talent Tent who support contact centres by helping them focus on the strategic side of volume hiring.
Who are they:
Talent Tent – we’re volume hiring partners to regulated contact centre teams.
What they do:
We fill the roles that keep the financial services, utilities and travel sectors moving.
The stakes are different when you’re hiring at scale.
A 1% improvement in your interview attendance rate can be the difference between hitting your targets; or falling 20 hires short this month. Each candidate who doesn’t show up to their first day costs you momentum, morale, and (let’s be honest) – money.
Volume recruitment done well is more than a mad dash to fill seats. It’s building teams that amplify what makes your business brilliant. It’s finding people who show up, and stick around. It’s scaling without losing what makes you special.
How to break the endless hiring cycle in financial services -
a guide why your contact centre is always hiring but never fully staffed
In financial services contact centres, early-life attrition can hit 40% within the first four weeks. That means for every 100 people you successfully onboard, you’re back to square one with 40 of them before they’ve even settled in.
Written for Talent Acquisition teams, this guide is for those organisations that want to end the revolving recruitment door and free up the time to go back to what they actually like doing
Download your copy and you’ll learn:
- The real numbers behind contact centre recruitment
- Insider secrets from the front lines
- The agency translation guide- how to speak agency and decode what they really mean
- The performance scorecard – a practical assessment to evaluate your current partnerships
- Ways to position your proposition if you can’t compete on salary
… and much more.
