Rhian has worked in Financial Services for over 25 years, starting her career in call centres with HSBC, moving to underwriting and lending with Bank One/HBOS, and then consultancy with Fiserv for banks across Europe. She was one of the founding team of ING Direct and spent ten years as part of the senior team looking after all things people in one form or another! She moved on to Bristol Water as HR Director for a couple of years, and then came back to Wales as Chief People Officer of Principality Building Society for 5 years before moving to Admiral Group mid pandemic in 2020.

Accountable for all areas of Organisation Development including Executive, leadership and management training, technical training, talent management, performance management and CSR strategy.

As a Business Head, Rhian operates with a broad remit across a range of areas within HR. She is a member of the HR senior team, operating as a key HR project leader and plays a key role in developing the overall HR strategy for the UK business.