Marco Jettmir Ndrecaj
Marco is the Director of Contact Centre Services for SSCL, the largest provider of support services for the Government, Police, and Defence. He has an impressive track record of transforming contact centres, taking them from good to industry-leading and outcome-based operations.
A multi-award winning senior leader driven by a genuine passion for our amazing industry, the fantastic people that work in it and the exciting technological innovation and transformational journey we are all currently on.
You can find out more about Marco via his linkedin profile HERE