15th January 2025

09:00 - 16:30

Cardiff City Football Stadium

15th January 2025

09:00 - 16:30

Cardiff City Football Stadium

Book Event Today

At AgentFest Cnect your advisors will join peers from other contact centres for a day packed with lively, interactive workshops, creative exercises, and motivating talks from a diverse range of experts. This unique event is designed to build confidence, resilience, and expertise, equipping frontline professionals to unlock their potential, elevate performance, and engage in valuable, impactful conversations with customers.

What to expect on the day:

  • Interactive Workshops: Dive into creative exercises that promote teamwork and skill development

  • Expert Insight: Engage in inspiring talks with industry leaders who share their knowledge and experiences

  • Skill Development: Focus on talent and passion while building confidence, resilience, and valuable customer interaction skills

Empower your Team to achieve more: At AgentFest, your team will engage with peers from other leading contact centres, sharing best practices and gaining valuable industry insights that can transform their approach to customer service.

 

Agents will have the chance to:

  • Focus on their talent and passion 

  • Develop their confidence, resilience and knowledge 

  • Connect with Industry leaders and peers

  • Learn innovative service strategies and solutions

  • Make the most of their potential

  • Discover new ways to add value in every customer interaction

Celebrate the people at the heart of your organisation and customer’s journey!
SSCL
Featured Member

Jomo People

Thank you to Jomo People for sponsoring this event. Jomo People are dedicated recruitment specialists who match up the best contact centres in Wales with the talent they need to build stronger teams.

Booking

  • Date: 15th January 2025
  • Venue: Cardiff City Football Stadium
  • Cost: £199+VAT, 6+ people £179+VAT
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Looking for further information on AgentFest or our other events?
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