Employee Benefits in the Contact Centre Industry: Trends & Insights

Introducing Dragon Perks “ Employee Benefits in the Contact Centre Industry: Trends & Insights”.  Dive into the dynamic world of contact centres and discover: 

  • The UK Contact Centre Industry Today
  • Emerging Trends in Employee Benefits
  • The Gen Z Perspective
  • Technology’s Role in Facilitating Employee Benefits
  • Recommendations

With over 4% of the UK’S working populatiom employed in over 6,000 call centres, understanding the trends and insights into employee benefits within this secotr is crucial for attracting, retaining, and motivating a diverse and talented workforce. This eBook delves into the current landscape of employee benefits in the contact centre industry, highlighting emerging trends, specific needs of Gen Z employees, and provides actionable insights for industry leaders. 

We are delighted to partner with Dragon Perks to support contact centres and combat challenges such as employee benefits, staff retention, staff wellbeing and more. 

Who they are: Dragon Perks is an online benefits portal that offers a range of perks that improve overall health, wellbeing and life experiences for employees. They pride themselves on offering a user friendly platform and competitive pricing, with no set up fees and dedicated customer services. 

What they do:

  • Instant cashback and rewards
  • Over 2,000 retailer discounts
  • Over 20 restaurant discounts
  • Discounted gym memberships and online fitness videos
  • Discounted cinema tickets
  • Personalised counselling sessions
  • Employee Assistance Programme
  • 24 hour GP helpline
  • Financial services consultations
  • Everymind mental health support
  • E-learning and training courses
  • Legal helpline

Contact Dragon Perks to find out more:

Info@dragonperks.com   0333 987 5356   www.dragonperks.co.uk