Conflict Management Training
Conflict can be a taboo subject for many, but not dealt with promptly it can be costly for business. Successful Management is dependant on the ability to quickly and effectively manage Conflict.
This programme provides delegates with the understanding of the causes of conflict and provides them with the tools needed to deal with conflict in any situation.
- What is workplace conflict?
- What causes conflict in the workplace?
- How do you resolve conflict – TK model
- Using Issue Based Problem Solving to reach consensus
- Resolving conflict within your team
Places are limited so book asap to avoid disappointment!